Fraud Analyst

AppGreat is one of the fastest growing global IT companies, supporting the highest tech organizations in the world, with 4 offices: Sofia, Plovdiv, Skopje and Bucharest.
We are working with top talents and highly experienced management to ensure the world’s leading technology companies meet all the business challenges that the future holds.
We are AppGreat! We are a young and ambitious company like no other!

WHY JOIN OUR DREAM TEAM?

The most important part of AppGreat is the team. From our founders to the last person, we are committed to creating a pleasant environment and a place where everybody feels like they belong. We invest in them in any way we can, starting from the amazing atmosphere in the office, unique benefits and career growth opportunities.

Currently, we are looking for a Payment Processing Specialist to join our amazing team.

RESPONSIBILITIES:

• Responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers’ accounts
• Monitor debit card fraud alerts daily and take necessary action to protect customers and the bank
• Identify fraud patterns through the monitoring of high-risk countries and merchants
• Contribute to the creation of fraud rules by providing analytical data to support decisions
• Ensure information flow and deliverables are met to mitigate fraud by facilitating weekly calls with external card fraud analyst at processor
• Responsible for maintaining knowledge of fraud situation in the industry
• Report risk information and findings to the immediate supervisor in a timely manner
• Actively participate in team meetings; share information and make suggestions for improvements to fraud operations.

SKILLS:

• At least 1+ years of experience on the same or similar role
• Experience in e-commerce or gaming industry is a must
• Understanding of financial crimes, cyber fraud means and threats;
• In-depth knowledge of the cards business and risk management concepts and practices, and performance implications of policies/actions
• Work in a team-oriented environment as well as the ability to collaborate with other professionals relevant in performing the job successfully.

OUR OFFER:

• Attractive remuneration package
• Excellent career growth opportunities
• Flexible option for remote work
• 25 days annual leave, plus an additional day for your birthday on top of that
• Social package which includes additional medical insurance, sports club card, food vouchers, Netflix or Spotify subscription, company events and many others
• Comprehensive training and development programs!

Apply: